Order Process

1. Submit Quote Request

Upload a project spec sheet, submit an online contact form, or reach out to us directly vie email. We will get back to you with a quote as soon as possible.

 

2. Approve Quote

Take a look at the quote, if it looks correct, sign and send it back to us via email or simply upload the form.

 

3. Send Payment

Once you approve the quote, we will send your invoice which will contain an easy online payment portal accepting all major credit cards. We also accept payment by check and offer credit terms for our larger, regular customers. Please see our Payment Terms for more information.

 

4. Submit Files

Once payment has been received, we can begin to process your files. We will send over a link for file uploading and will work with you to make sure your files are setup correctly. We also offer file assistance if you would like us to manage any formatting issues on your behalf.
 

5. Approve Proof

Once files are submitted, we will create a digital proof of your project for you to approve. Hard-proofs are also available (and at times required for larger runs) at an extra fee. Please contact your rep if you are interested in hard proofs. Once these proofs have been approved, your order will go into production.
 

6. Production

Production can take days to several weeks depending on the complexity and scale of the project. The timeline will be established with your sales rep, and you will be updated as the project goes into production. In certain cases, we offer expedited production services. Please ask your rep if this may be an option for your job.  
 

7. Delivery

We will coordinate shipping and delivery with you while your job is in production, so we can get it to you as soon as possible. We offer a wide range of shipping options from parcel, LTL to FTL, with discounted prices available for all. For more view our shipping policy page.